Section

Section

Section

You are here

In-Service and Logistic Support

Section

Ensuring Maximum Equipment Availability

In-Service Support (ISS) is critical to ensure maximum equipment availability for the end user.

The long-term reliability, availability, maintainability, and durability of equipment during operational missions and training through effective Integrated Logistic Support (ILS) extends the life of the equipment and reduces critical breakdowns.

DEW maintains a fully staffed ISS and ILS department for all systems and equipment developed by DEW. DEW offers in-house manufacturing, testing and servicing, spare parts, field service and training across the defence and civilian sectors. DEW produces technical publications and training manuals in Standard Generalized Markup Language (SGML), and provides field service representatives (FSR) and trainers. Customer service is key at all points of the life cycle from concept to combat.

Section

ILS Service Dewbridge
In-Service and Logistic Support

DEW provides comprehensive and customized support for our customers' ISS and ILS needs, including:

Section

DEW Military Trailers

  • Engineering design, integration, prototyping and testing
  • Manufacturing, machining, metal processing, welding, painting, assembling and integration
  • Electronic Technical Manuals and Personnel Training
  • Spare parts provisioning
  • Reliability and Maintainability Predictions
  • Obsolescence Management
  • Failure Modes Effects and Criticality Analysis (FMECA)
  • Maintenance Task Analysis (MTA)
  • Life Cycle Costing (LCC)
  • Configuration Management
  • Level of Repair Analysis (LORA)
  • Fault Tree Analysis
  • Field Service Representatives
  • Quality Assurance: ISO 9001: 2008

Section

DEW has an extensive track record in supporting our products, with ISS contracts that have been ongoing for over 15 years and commitments extending a further 25 years. These programs are a testament to the long-term relationship we build with our clients.

Section

DEW Engineering and Development ULC

Proudly Canadian Canada's trusted defence partner.

Member of:

The Canadian Association of Defence and Security Industries     Atlantic Canada Aerospace and Defence Association (ACADA)

Events